I never receive my agreement I called it said my power would be turned off on april **t...

GetHuman609608's customer service issue with Duke Energy (NC & SC) from April 2018

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The issue in GetHuman609608's own words
To make payment arrangement i took the offer to pay $*** on april **th ... I never receive my agreement I called it said my power would be turned off on april **th
My husband only gets paid once a month on the **th and i needed that date so it wouldnt be cut off I had a heart attack I need my power
Please let me pay the $*** on april **
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Duke Energy (NC & SC)

Power
Customer service issue
Reported by GetHuman609608
Apr 18th, 2018 - 7 mons ago
I have an issue with Duke Energy (NC & SC) too
Not resolved
Seen by 3 customers so far
Similar issue to 694 others
0 customers following this
Items needed
Account Number
Name of Account Holder
Billing Address on Account
Social Security of Account Holder
Phone Number
Timeline
GetHuman609608 started working on this issue
Apr 18th 9:57pm
GetHuman609608 indicated the issue is not fixed yet.
Apr 18th 11:35pm