My name is Sarah Cannon and I live at **** Mockernut Ct., Columbus, IN. Recently new c...

GetHuman-cannon_s's customer service issue with Duke Energy (IN) from September 2018

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The issue in GetHuman-cannon_s's own words
My name is Sarah Cannon and I live at **** Mockernut Ct., Columbus, IN. Recently new cable has been installed in my area (thank you for doing that). However, in the process my front yard is a mess. There were three holes dug and then an additional one had to be dug because there was something wrong with the installation of the cable. I was told that Duke would fill the holes with dirt and seed it. What actually happened was sand was thrown (literally) at the holes. I purchased dirt and seeded myself. However during the recent heavy rain the dirt, and new grass sunk, probably because of the sand. The *th hole is just being worked on today and I noticed there is a truck full of sand which I assume will be used to fill that hole. I would like to know if there is any assistance available from Duke (as was described in the beginning). Thank you

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Duke Energy (IN)

Customer service issue
Reported by GetHuman-cannon_s
Sep 12th, 2018 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 101 others
0 customers following this
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Timeline

GetHuman-cannon_s started working on this issue
Sep 12th, 2018 2:13pm
GetHuman-cannon_s indicated the issue is not fixed yet.
Sep 12th, 2018 7:37pm