I want paper bills. I have made this request before and been ignored

GetHuman-beauxdan's customer service issue with Duke Energy (FL) from June 2018

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Help with my Duke Energy (FL) issue
The issue and preferred resolution, in GetHuman-beauxdan's own words:
The problem I ran into: I want paper bills. I have made this request before and been ignored
I trust that Duke Energy (FL) will make this right and come up with a resolution that is fair.
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Duke Energy (FL)

Customer service issue
Reported by GetHuman-beauxdan
Jun 1st, 2018 - 17d ago
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Account Holder Name
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Billing Address
Last 4 of Social Security
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Timeline
GetHuman-beauxdan started working on this issue
Jun 1st 8:40pm