I attempted to make a reservation online in the late afternoon on **** for that night a...

GetHuman-bluhiway's customer service issue with Drury Inn from September 2018

4 views
 | 
3 similar
 | 
0 following
Help with my Drury Inn issue
First: share to improve GetHuman-bluhiway's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bluhiway's next move: call Drury Inn.
The best way to get your problem resolved is to tap the button below to start calling Drury Inn. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-bluhiway's own words
I attempted to make a reservation online in the late afternoon on **** for that night at Drury in Mt Vernon IL. Joined Drury Rewards while I was at it. Everything thing worked except the Booking button at the bottom of the RSVP screen. I tried several times, but it didn’t work. I checked via my rewards ID to see if a reservation had gone thru. Zip. Kept checking email. Zip. So I reserved elsewhere. Woke up this morning to find a reservation confirmation email sent*received at *:**pm..... So now I have a charge for a reservation i didn’t use. **My name is Diana Smith. *The confirmation number in the email is *********My reward * is ********.
GetHuman-bluhiway did not yet indicate what Drury Inn should do to make this right.
I have an issue with Drury Inn too
How GetHuman-bluhiway fixed the problem
We are waiting for GetHuman-bluhiway to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Drury Inn's attention and get better help faster. Tap below to get started.
Having Drury Inn issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Drury Inn email you?
This email address isn't valid
Follow this issue
See how GetHuman-bluhiway fixes it.
This email address isn't valid

Drury Inn

Customer service issue
Reported by GetHuman-bluhiway
Sep 19th, 2018 - 6 mons ago
I have an issue with Drury Inn too
Not resolved
Seen by 4 customers so far
Similar issue to 3 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-bluhiway started working on this issue
Sep 19th, 2018 11:13pm