I'm very happy the one and only item in Drop Box is still there. It was a amateur vide...
GetHuman-llmosgro's customer service issue with Dropbox from October 2019
Help with my Dropbox issue
First: share to improve GetHuman-llmosgro's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-llmosgro may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman-llmosgro's own words
I'm very happy the one and only item in Drop Box is still there. It was a amateur video from our **th wedding anniversary. My husband had ALS (Lou Gehrigs Disease) and passed away a short time following this great memory. Really, I know nothing about Drop Box, so need info for my daughters*sons to help me maintain the memory of our time together. It made me cry tonite as he passed away **-**-****!!! Interesting to find this tonight. Help me with whatever seems valuable!!! Thank you so much!!! LLMosgrove
GetHuman-llmosgro did not yet indicate what Dropbox should do to make this right.
I have an issue with Dropbox too
How GetHuman-llmosgro fixed the problem
We are waiting for GetHuman-llmosgro to fix the problem and share the solution with the rest of us customers.
Please help with my Dropbox issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Dropbox customer problems.