bn.BUILD*KEY: Dropbox*bn.VERSION: **.*.****bn.DROPBOXEXT*VERSION: **.**bn.is*frozen: Tr...

GetHuman-ddauel's customer service issue with Dropbox from October 2019

Help with my Dropbox issue
The issue in GetHuman-ddauel's own words
bn.BUILD*KEY: Dropbox*bn.VERSION: **.*.****bn.DROPBOXEXT*VERSION: **.**bn.is*frozen: True*machine*id: ***eb***-be**-**cf-**aa-*****cc*d*d**pid: ******cwd: 'C:**Program Files (x**)**Dropbox**Client'* real*path*'C:**Program Files (x**)**Dropbox**Client'* *mode**o******uid***gid*** parent*mode**o******uid***gid***HOME: None*appdata: 'C:**Users**Bre Goben**AppData**Local**Dropbox**instance*'* real*path*'C:**Users**Bre Goben**AppData**Local**Dropbox**instance*'* *mode**o******uid***gid*** parent*mode**o******uid***gid***dropbox*path: 'C:**Users**Bre Goben**YCDC Dropbox (*)'* real*path*'C:**Users**Bre Goben**YCDC Dropbox (*)'* *mode**o******uid***gid*** parent*mode**o******uid***gid***sys*executable: 'C:**Program Files (x**)**Dropbox**Client**Dropbox.exe'* real*path*'C:**Program Files (x**)**Dropbox**Client**Dropbox.exe'* *mode**o*******uid***gid*** parent*mode**o******uid***gid***trace.**file**: 'C:**Program Files (x**)**Dropbox**Client****.*.*****python-packages-**.zip**dropbox**client**ui**common**boot*error.pyc'* real*path*'C:**Program Files (x**)**Dropbox**Client****.*.*****python-packages-**.zip**dropbox**client**ui**common**boot*error.pyc'* *not found* parent*not found*TMP: C:*Users*BREGOB***AppData*Local*Temp*TEMP: C:*Users*BREGOB***AppData*Local*Temp*tempdir: 'C:**Users**BREGOB****AppData**Local**Temp'* real*path*'C:**Users**BREGOB****AppData**Local**Temp'* *mode**o******uid***gid*** parent*mode**o******uid***gid***Traceback (most recent call last):* File "dropbox*client*main.pyc", line ***, in wrapper* File "dropbox*client*main.pyc", line ****, in finish*dropbox*boot* File "dropbox*client*main.pyc", line ****, in *init*components*for*account* File "dropbox*sync*engine*boundary*factory.pyc", line ***, in make*sync*engine* File "dropbox*sync*engine*nucleus*classic*client*sync*engine.pyc", line ***, in **init*** File "dropbox*sync*engine*nucleus*classic*client*thin*adapter*in*proc.pyc", line ***, in **init*** File "dropbox*sync*engine*nucleus*classic*client*thin*adapter*in*proc.pyc", line ***, in *init*new*engine*locked* File "dropbox*sync*engine*nucleus*thin*client*client.pyc", line ***, in **init*** File "nucleus*python.pyx", line **, in nucleus*python.NucleusSyncEngine.**cinit***nucleus*python.SyncEngineError: Initializing engine *** Initializing filesystem *** Getting handle to root *** Statting after open *** Hit a volume boundary (device None)

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Dropbox

Customer service issue
Reported by GetHuman-ddauel
Oct 16th, 2019 - 2 years ago
Fixed
Seen by 76 customers so far
Similar issue to 3035 others
0 customers following this
Items needed
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Timeline

GetHuman-ddauel started working on this issue
Oct 16th, 2019 1:36pm
GetHuman-ddauel confirmed the issue is fixed. Hooray!
Oct 17th, 2019 6:14pm

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