You sent me an email about a possible unintentional mass deletion. I had intentionally...

GetHuman3358944's Technical support issue with Dropbox from August 2019

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The issue in GetHuman3358944's own words
You sent me an email about a possible unintentional mass deletion. I had intentionally deleted a very large folder with completed project subfolders by copying them onto a hard-drive and them removing them from DropBox. This was a couple weeks ago now. **HOWEVER, when I compare the number of files in that copied folder on my hard drive, the number of files is far, far smaller than the number of files your email to me reports and so I'm concerned. I think the simplest thing to do is to restore them all and start over, BUT I cannot restore them onto my laptop (which is actively on my dropbox account) because it would overfill that smaller hard drive. What I'd like to do is to route the restoration straight to a hard drive. Is this possible???

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Dropbox

Technical support issue
Reported by GetHuman3358944
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 2273 others
0 customers following this

Timeline

GetHuman3358944 started working on this issue
Aug 2nd, 2019 9:24pm

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