I have Dropbox Basic account and have not changed this or upgraded, however my credit c...

GetHuman-kmcordne's customer service issue with Dropbox from January 2019

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The issue in GetHuman-kmcordne's own words
I have Dropbox Basic account and have not changed this or upgraded, however my credit card statement shows I am being charged. **Please refund all monies taken as I did not subscribe or agree to this service.**I was given storage when I bought a Samsung tablet ten years ago and despite notice that I could keep what I had when the deal was over I chose to remove files and keep a basic package.**I am concerned that I did not sign up for more storage or authorize payment. **Please contact me to resolve this issue.
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Dropbox

Customer service issue
Reported by GetHuman-kmcordne
Jan 26th, 2019 - 3 mons ago
I have an issue with Dropbox too
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Seen by 2 customers so far
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Timeline
GetHuman-kmcordne started working on this issue
Jan 26th 10:38pm