Got an email today from dropBox letting me know that I had duplicate subscriptions...

GetHuman1969970's customer service issue with Dropbox from January 2019

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The issue in GetHuman1969970's own words
Got an email today from dropBox letting me know that I had duplicate subscriptions, (*) from DropBox and (*) from Apple. I want to keep my DropBox subscription that I have had for a long time.*I followed your instructions to remove Apple subscription but did not find a subscription. Called Apple and they could not find subscription or any charge. Do you see how I was charged? When charged? Was it fraudulently charged by someone else? Apple the subscription or the charge? They are calling back this afternoon to find out what you were able to tell me about an Apple dropbox subscription. Thanks.
GetHuman1969970 did not yet indicate what Dropbox should do to make this right.
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Customer service issue
Reported by GetHuman1969970
Jan 15th, 2019 - 9 mons ago
I have an issue with Dropbox too
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Similar issue to 965 others
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GetHuman1969970 started working on this issue
Jan 15th 5:01pm