Got an email today from dropBox letting me know that I had duplicate subscriptions...
GetHuman1969970's customer service issue with Dropbox from January 2019
Help with my Dropbox issue
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Dropbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1969970 will need to dig through the advice provided by Dropbox, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1969970 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Dropbox has better answers for you: Dropbox Help Center
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Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman1969970's own words
Got an email today from dropBox letting me know that I had duplicate subscriptions, (*) from DropBox and (*) from Apple. I want to keep my DropBox subscription that I have had for a long time.*I followed your instructions to remove Apple subscription but did not find a subscription. Called Apple and they could not find subscription or any charge. Do you see how I was charged? When charged? Was it fraudulently charged by someone else? Apple the subscription or the charge? They are calling back this afternoon to find out what you were able to tell me about an Apple dropbox subscription. Thanks.
GetHuman1969970 did not yet indicate what Dropbox should do to make this right.
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