Hi, Lex,*Wow! Quick response! Thank you!*I was sent a message (don’t remember if it wer...
GetHuman-margogay's customer service issue with Dropbox from December 2018
Help with my Dropbox issue
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If you don't see a guide here that matches the problem you are having, please see if Dropbox has better answers for you: Dropbox Help Center
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Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-margogay's own words
Hi, Lex,*Wow! Quick response! Thank you!*I was sent a message (don’t remember if it were email or what) to update my billing information so monthly payment could continue. If not, my account would be downgraded. So, I did. (So, I updated billing info. Or at least I’m pretty sure I did during the Christmas rush). I don’t want Dropbox to be degraded to free.*Yesterday, I weny to use my Dropbox account and the attached is what I saw. I didn’t want to sign out of account so I didn’t do anything. Now my password won’t work. Not sure what to do. *Thanks for any help you can give me*Margo*I need to check my account credit card info. Not sure how to do that.*I need to be able to access my account. Username and password name I always use don’t work.*I want to update account info do it doesn’t go to free status.*Thank you,*Margo
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