cant use the dropbox link ive got through our company firewall

GetHuman1653108's customer service issue with Dropbox from November 2018

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Dropbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1653108 will want to follow the link below to head to their help center. We will check on GetHuman1653108 later to make sure it's all set or try to help escalate.
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The issue in GetHuman1653108's own words
all available browsers, searching for a support phone number ... cant download from a link ive got from a costumer throuh our firewall, because your download is started using session enforcing and*or javascript. could you please provide a way to see my "yes i am sure and want to downkoad" page of our firewall
that i need a way to contact them if something goes wrong
provide the download in some way that the link stays valid (and able to show error messages not by dropbox) even after the firewall did its checks.
more like why they should help us: because if that happens more often (and the companys behind heavy firewalls in Germany are increasing quite a lot...)
no, im not willing to use my home internet for things on my job...
I have an issue with Dropbox too
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Dropbox

dropbox.com shared link
Customer service issue
Reported by GetHuman1653108
Nov 29th, 2018 - 9 mons ago
I have an issue with Dropbox too
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Seen by 2 customers so far
Similar issue to 758 others
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Timeline
GetHuman1653108 started working on this issue
Nov 29th, 2018 3:21pm
GetHuman1653108 shared this issue with followers on Twitter
Nov 29th, 2018 3:27pm