Hi, I recently tried to look in to my existing drop box account to access my pictures...

GetHuman-kaileenj's customer service issue with Dropbox from November 2018

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The issue in GetHuman-kaileenj's own words
Hi, I recently tried to look in to my existing drop box account to access my pictures. For some reason, I was unable to log in. I created a new account using the same email as my old account with a new password. I am afraid by doing this, the new account has replaced my old account and now I will no longer be able to access any of the pictures. Please help me with figuring out if there is a way to log back in to my original account with all of my pictures and delete the new account that was created.
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Dropbox

Customer service issue
Reported by GetHuman-kaileenj
Nov 16th, 2018 - 3 mons ago
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GetHuman-kaileenj started working on this issue
Nov 16th, 2018 10:37pm