I want to delete files from my computer but have them remain on dropbox.
GetHuman1000283's customer service issue with Dropbox from August 2018
Help with my Dropbox issue
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Dropbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1000283 will need to dig through the advice provided by Dropbox, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1000283 can let us know if they help or not.
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Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman1000283's own words
I am trying to get thousands of Nikon Raw files off of my Mac, but have them remain on dropbox. ... I just updated to the new plan a little while ago. I want everything I have in dropbox to stay there unless I go to dropbox and delete it myself.*I have thousands of nef files on my computer that I am trying to delete, but I have to cancel each time because I keep getting the message that it will be deleted in both places. There must be something simple that I am missing. I need help. can someone phone me?*I tried to click on the upload folder to make it permanent, but it did not seem to work.
The instructions are not clear enough.
I want them to phone me and walk me through the process of keeping things on dropbox while I trash them on my MacBookPro
I have had a regular drop box account for about * years.
I have an issue with Dropbox too
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