Our File folders are deleting themselves and we need to know what is going on and the p...

GetHuman822787's customer service issue with Dropbox from June 2018

8 views
 | 
215 similar
 | 
0 following
Help with my Dropbox issue
GetHuman822787's next move: find and follow the right step-by-step guide.
Dropbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman822787 will need to dig through the advice provided by Dropbox, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman822787 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Dropbox has better answers for you: Dropbox Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman822787's own words
Our File folders are deleting themselves and we need to know what is going on and the problem needs to be fixed and everything restored. We had a problem where a folder switched itself * weeks ago which we fixed but now things are missing and that can't happen.
GetHuman822787 did not yet indicate what Dropbox should do to make this right.
I have an issue with Dropbox too
How GetHuman822787 fixed the problem
We are waiting for GetHuman822787 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Dropbox's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Dropbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman822787 fixes it.
This email address isn't valid

Dropbox

Customer service issue
Reported by GetHuman822787
Jun 26th, 2018 - a yr ago
I have an issue with Dropbox too
Fixed
Seen by 8 customers so far
Similar issue to 215 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman822787 started working on this issue
Jun 26th, 2018 5:18pm
GetHuman822787 indicated the issue is not fixed yet.
Jun 26th, 2018 7:08pm
GetHuman822787 indicated the issue is not fixed yet.
Jun 29th, 2018 6:25pm