My Dropbox pro account auto renewed for $*** today and I can't afford it at this time...
GetHuman-jordanbh's customer service issue with Dropbox from June 2018
Help with my Dropbox issue
First: share to improve GetHuman-jordanbh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jordanbh's next move: find and follow the right step-by-step guide.
Dropbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jordanbh will need to dig through the advice provided by Dropbox, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jordanbh can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Dropbox has better answers for you: Dropbox Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-jordanbh's own words
My Dropbox pro account auto renewed for $*** today and I can't afford it at this time. I have since canceled my plan, but the charge has already gone through. *I haven't used the service for nearly a year and would appreciate a full refund for this years subscription. Thank you.
GetHuman-jordanbh did not yet indicate what Dropbox should do to make this right.
I have an issue with Dropbox too
How GetHuman-jordanbh fixed the problem
We are waiting for GetHuman-jordanbh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.