Please help. My daughter & I both pay for dropbox. We went on a trip and she wanted t...

GetHuman773681's customer service issue with Dropbox from June 2018

166 similar
0 following
Help with my Dropbox issue
First: share to improve GetHuman773681's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman773681's next move: go to the Dropbox help center.
Dropbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman773681 will want to follow the link below to head to their help center. We will check on GetHuman773681 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman773681 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman773681's own words
Please help. My daughter & I both pay for dropbox. We went on a trip and she wanted to make space on her phone for new photos. So she made sure all her photos went to her computer and they were there on the camera uploads file. So she deleted all the photos on her phone... now she finds out that when she did that, it also deleted all the same photos on her computer in that file. Help.. we need those back. We thought they were all there, because they went to her computer
GetHuman773681 did not yet indicate what Dropbox should do to make this right.
I have an issue with Dropbox too
How GetHuman773681 fixed the problem
We are waiting for GetHuman773681 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Dropbox's attention and get better help faster. Tap below to get started.
Having Dropbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Dropbox email you?
This email address isn't valid
Follow this issue
See how GetHuman773681 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman773681
Jun 11th, 2018 - 9 mons ago
I have an issue with Dropbox too
Not resolved
Seen by 2 customers so far
Similar issue to 166 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman773681 started working on this issue
Jun 11th, 2018 9:13pm