Tried to cancel service but still being billed

GetHuman771572's customer service issue with Dropbox from June 2018

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The issue in GetHuman771572's own words
The problem: Tried to cancel service but still being billed
GetHuman771572 did not yet indicate what Dropbox should do to make this right.
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Dropbox

Customer service issue
Reported by GetHuman771572
Jun 11th, 2018 - a yr ago
I have an issue with Dropbox too
Not resolved
Seen by 7 customers so far
Similar issue to 634 others
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Timeline
GetHuman771572 started working on this issue
Jun 11th, 2018 2:43pm