Canceled yet charged anyway

GetHuman-rgforest's customer service issue with Dropbox from June 2018

Help with my Dropbox issue
The issue in GetHuman-rgforest's own words
Get my $*** back ... Despite the fact I cancelled my **-day DropBox trial well before the deadline, DropBox charged my bank account $***!!**Bank information:***************** Berry St Ste *** *DROPBOX*GYHV*CP DROPBOX.COM CA ****** *Card***** ***Please refund these funds immediately.**Account Holder Name: Richard G Forester*Account Number: unknown*Billing Address: **** Castlegate Court*High Point, NC ******Account phone number: (***) ***-*****Last * digits of SS number: ****
Nobody from DropBox has responded and tried to resolve this matter
I'd like DropBox to refund my $*** charge effective immediately
** day trial period
Tried to call (***) number but was only directly to go online. No humans available.
I have an issue with Dropbox too
How GetHuman-rgforest fixed the problem
I was contacted by a rep from DtopBox
Please help with my Dropbox issue
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Dropbox

** day trial period
Customer service issue
Reported by GetHuman-rgforest
Jun 5th, 2018 - a yr ago
I have an issue with Dropbox too
Fixed
Seen by 19 customers so far
Similar issue to 497 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-rgforest started working on this issue
Jun 5th, 2018 4:28pm
GetHuman-rgforest indicated the issue is not fixed yet.
Jun 5th, 2018 6:07pm
GetHuman-rgforest indicated the issue is not fixed yet.
Jun 5th, 2018 6:09pm
GetHuman-rgforest indicated the issue is not fixed yet.
Jun 5th, 2018 6:09pm
GetHuman-rgforest indicated the issue is not fixed yet.
Jun 5th, 2018 6:22pm
GetHuman-rgforest indicated the issue is not fixed yet.
Jun 5th, 2018 6:23pm
GetHuman-rgforest indicated the issue is not fixed yet.
Jun 5th, 2018 6:30pm
GetHuman-rgforest confirmed the issue is fixed. Hooray!
Jun 6th, 2018 5:48pm
GetHuman-rgforest confirmed the issue is fixed. Hooray!
Jun 8th, 2018 6:26pm