A friend and i share the account. I upload things and he goes and views it. He told me...

GetHuman-toniashl's customer service issue with Dropbox from May 2018

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The issue in GetHuman-toniashl's own words
A friend and i share the account. I upload things and he goes and views it. He told me that before when I would upload new files it would send him an email saying I was sharing something. Well lately, It has not been doing that and he cant even see the new files*folders that I upload for him.*I pay for this account and it is not serving the purpose Im needing. Please help me
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Dropbox

Customer service issue
Reported by GetHuman-toniashl
May 26th, 2018 - a yr ago
I have an issue with Dropbox too
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Seen by 4 customers so far
Similar issue to 652 others
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-toniashl started working on this issue
May 26th, 2018 2:50pm
GetHuman-toniashl confirmed the issue is fixed. Hooray!
May 27th, 2018 9:10pm