I downloaded the dropbox ap on my iPhone. a friend is trying to send me a lecture recor...

GetHuman-sestephe's customer service issue with Dropbox from April 2018

Help with my Dropbox issue
I downloaded the dropbox ap on my iPhone. a friend is trying to send me a lecture recording. It did not get to me. She sent it to my cell phone number @vzwpix.com...
I trust that Dropbox will make this right and come up with a resolution that is fair.
Help with my Dropbox issue
How GetHuman-sestephe fixed the problem:
My friend successfully emailed the recording to me
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Dropbox

iPhone
Customer service issue
Reported by GetHuman-sestephe
Apr 24th, 2018 - 3 mons ago
I have an issue with Dropbox too
Fixed
GetHuman-sestephe shared how to fix
Seen by 3 customers so far
Similar issue to 279 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-sestephe started working on this issue
Apr 24th 2:58pm
GetHuman-sestephe indicated the issue is not fixed yet.
Apr 24th 5:45pm
GetHuman-sestephe confirmed the issue is fixed. Hooray!
Apr 27th 5:32pm