I completely misunderstood that I would have to pay the full amount $****. right away...

GetHuman-cmsarno's customer service issue with Dropbox from April 2018

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Dropbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cmsarno will want to follow the link below to head to their help center. We will check on GetHuman-cmsarno later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-cmsarno's own words:
I want to cancel my account (just purchased a few hours ago) and have the funds refunded to my account. ... I completely misunderstood that I would have to pay the full amount $****. right away, I thought I was going to pay each month.
absolutely not affordable for me
I must have the funds refunded right away or I will be forced to cancel the credit card purchase via my bank.
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Dropbox

Customer service issue
Reported by GetHuman-cmsarno
Apr 19th, 2018 - 3 mons ago
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-cmsarno started working on this issue
Apr 19th 2:36am