DraftKings Customer Service

Contact DraftKings & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about DraftKings. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting DraftKings, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

DraftKings: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for DraftKings.
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Click below to show 1 more questions, answers, and complete guides to common DraftKings customer support problems.

Contacting DraftKings customer support

Below you can compare and contrast the 2 ways to contact DraftKings by looking at which ones are the fastest and which ones other customers recommend the most for solving DraftKings customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact DraftKings across the following channels: Email, Twitter.

Phone number / contactWaitVotes
support@draftkings.com
Customer Service
< 3 hrs15
@DK_Assist
Customer Service
3 mins14

Recent reasons customers contacted DraftKings:

I set up my DraftKings account and it let me make one deposit and now it's saying it ne...
My issue is I’m trying to use my PayPal balance to play and it won’t let me. I’m gettin...
Can someone please fix this , I spinned my wheel of wonders and got ** percent bonus I...
I can't access my draft kings account because it's says I have another account made and...
I need to update my draftkings.com email address and phone number because I accidentall...
This is what happened I deposited with you guys using my venmo I won my bonus bets that...
I don’t have access to the nmbr on my account and can’t login
I never received my bonus
I placed a wager on the sports book and won and it didn't pay out
I have a new phone number and can’t get into my account
Need to reset password I can't login
I’m locked out of my account and don’t tell me reset my password because I’ve tried tha...

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Does GetHuman work with DraftKings?

GetHuman does not work with DraftKings's customer support operations, directly or in any other way. GetHuman has no partnership or relation to DraftKings at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check DraftKings's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting DraftKings at a Glance

DraftKings has no phone number
DraftKings has no chat option
DraftKings has 1 customer emailBEST
DraftKings has no help forum
DraftKings has 1 twitter handle
DraftKings has no facebook page
Contact information overview

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