I tried signing up for sportsbook Saturday night uploaded my state ID only I somehow ty...

GetHuman-hewonit's customer service issue with DraftKings.com from August 2020

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I tried signing up for sportsbook Saturday night uploaded my state ID only I somehow tyed a different first name I had one too many drinks lol anyhow they locked me out of my account ZENJARIN And asked me to produce identification for a person that doesn't exist to prove that it's my account! Even though the account has and always und my social security number as well as my name Jarin Barnes for over * years or so. They want me to verify my account under my name with someone's else's ID of which of course I cannot do because such a person does not exist! It was an typed error as I explained to them. Help if you can otherwise I'll take a different course of action. This has to be one of the most silly requests I've ever had.

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Customer service issue
Reported by GetHuman-hewonit
Aug 24th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 289 others
0 customers following this


GetHuman-hewonit started working on this issue
Aug 24th 11:16pm
GetHuman-hewonit indicated the issue is not fixed yet.
Aug 25th 7:18am

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