My initial account that I've had for a while now has stopped letting me withdraw money...

GetHuman-juhhcarv's customer service issue with DraftKings.com from November 2018

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The issue in GetHuman-juhhcarv's own words
My initial account that I've had for a while now has stopped letting me withdraw money and stopped letting me place entries. It is because I was unaware that you can not use multiple cards on the same account. I used my grandmother's card, my card, and most recently my wives card and it then blocked me from doing anything. Instead of contacting customer support, I was silly and decided to open a new account to try and put money on that way with a different email and initially it worked and I was able to win $**.** but then draft kings apparently realized it was my wife's card that had been used on my previous account so it shut that account down as well. So I am contacting you to get assistance so I am capable of depositing and withdrawing and placing entries on my account once again.
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DraftKings.com

Customer service issue
Reported by GetHuman-juhhcarv
Nov 27th, 2018 - 9 mons ago
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Timeline
GetHuman-juhhcarv started working on this issue
Nov 27th, 2018 9:26pm
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Nov 27th, 2018 9:27pm