Yesterday I submitted to do a head to head competition for today NBA tiers for a * doll...

GetHuman-bezradet's customer service issue with DraftKings.com from October 2018

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Yesterday I submitted to do a head to head competition for today NBA tiers for a * dollar entry. After submitting one entry it popped up with a bar asking if I would want to do a certain amount of more entry's. I wanted to click no more but instead when I clicked no it ended up making ** more entry’s causing it to spend all of my money into entry's. I was wondering if there was anyway you can cancel these submissions to refund my money back because I would only like to participate in one head to head tier competition for today's NBA. I have been emailing your email support all yesterday and I am continuing today in order to get in touch with someone to help and resolve the technical issue that occurred yesterday. Thanks.

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DraftKings.com

Customer service issue
Reported by GetHuman-bezradet
Oct 23rd, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 294 others
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Timeline

GetHuman-bezradet started working on this issue
Oct 23rd, 2018 2:27pm
GetHuman-bezradet confirmed the issue is fixed. Hooray!
Oct 23rd, 2018 6:57pm