I wanted to send a letter of compliment to the product and also I had an idea I wanted...

GetHuman-matttpot's customer service issue with Dr. Pepper Snapple Group from January 2019

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I wanted to send a letter of compliment to the product and also I had an idea I wanted to share on a future flavor of Dr. Pepper and a general inquiry as to why no one has done this. Especially with the Cherry, Vanilla, Lemon, Lime, Peach, Rasberry craze to name but a few. I drop grape jolly ranchers in my Dr. Pepper because GRAPE is the most universally loved but also at the same time neglected flavor. Sure Mt. Dew has there horrible Black flavor which was some weird version of grape. But I’m talking NO TRICKS no Razzle-Grape or GOOBER Grape or Sour Grape. Just regular Grape Dr. Pepper, Grape RC, Grape Ginger Ale, Grape is so good and so loved but you can’t even find Grape Sherbit or Grape Ice Cream In the store! It’s beyond frustrating. Dr.Pepper has been my drink for years and I loved the cherry was okay on the vanilla cherry. But god forbid you do something gross like Orange Dr Pepper. No way! Grape is so good. Mix some grape soda with Dr Pepper even if the Jolly Rancher idea is not doing it for you. But it has to be regular ol’ Grape. You’ll have a flash hit on your hands to all of us who grew up when Grape was King.**Thanks for reading if anyone even did.
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Dr. Pepper Snapple Group

Customer service issue
Reported by GetHuman-matttpot
Jan 13th, 2019 - a mon ago
I have an issue with Dr. Pepper Snapple Group too
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Similar issue to 258 others
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GetHuman-matttpot started working on this issue
Jan 13th 3:56pm
GetHuman-matttpot indicated the issue is not fixed yet.
Jan 13th 3:57pm