Before contacting them, items GetHuman792648 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman792648's own words
Hi I’ve looked on your website to book a night in the doubletree Hilton in Bristol north for the night of June **th one room popped up for £**.** in the queen guest room but I wanted breakfast and dinner included so I looked further at the other offers. I found one with the breakfast and dinner included which I was happy with and booked it. Then I noticed the first one I was looking at for £**.** had been booked for me but I didn’t do it the confirmation number is ********** it says I can’t get my money back as it was a book it with no refund please can you sort this out as it’s so frustrating for me *Andtea thornton
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