I just ordered food and our dasher is going the wrong way when we only live a mile and...

GetHuman5454934's customer service issue with DoorDash from November 2020

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The issue in GetHuman5454934's own words
I just ordered food and our dasher is going the wrong way when we only live a mile and a half away. I called and he said you’re my second stop. I’m wondering why a driver picks up an order then drives way out of the way to drop off another order then way back to drop off our order and by that time the food is cold especially in the winter? Why is there multiple orders being carried around at a time getting cold? We have had so many problems with things like this either food is wrong or cold or one time we never even got our food and had to fight for a refund.

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DoorDash

Customer service issue
Reported by GetHuman5454934
Nov 12th, 2020 - 5 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 3367 others
0 customers following this

Timeline

GetHuman5454934 started working on this issue
Nov 12th, 2020 12:22am