GetHuman-katpaez's Problem With an Order issue with DoorDash from September 2020

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The issue in GetHuman-katpaez's own words
Get my merchandise delivered or get my money back ... I ordered some drinks from *** and I never received my order. The dasher keeps insisting he dropped it off and spoke to me when they never did. I can not get my money refunded because the store will not answer my calls and you guys are not doing anything about it. I work in law enforcement and this dasher basically stole my merchandise I paid for. I have asked repeatedly to speak to a manager and no one calls me back. My wife and I use your service a lot and have generated at least $****.** in sales for you guys just this year alone. I also can provide proof the dasher did not deliver the merchandise because my place of business has security cameras all around the building which I can play back and also provide proof they never contacted me. I can honestly say you have a lying thief working for you and this is a major complaint I am placing and I will not stop until this gets resolved. The order number is **************** it was ordered at *:**am. I did not receive anything. I want my merchandise redelivered to me asap or my money back. I have peoples lives to protect and can not be stopping to send these complaints.
They have dashers lying that they delivered the merchandise and they didn't
get my money back or items redelivered
because I tip good and I also use this service a lot
How GetHuman-katpaez fixed the problem

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Problem With an Order issue
Reported by GetHuman-katpaez
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 3231 others
0 customers following this


GetHuman-katpaez started working on this issue
Sep 29th, 2020 4:50pm
GetHuman-katpaez indicated the issue is not fixed yet.
Sep 29th, 2020 10:48pm
GetHuman-katpaez indicated the issue is not fixed yet.
Sep 29th, 2020 10:54pm