On June **th there was a fraudulent charge on a new credit card for $**.** and it needs to be refunded

GetHuman-femiav's customer service issue with DoorDash from August 2019

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The issue in GetHuman-femiav's own words
Get a refund!! ... I have called and email DoorDash for a charge to my credit card and I have never heard of DoorDash until this incident. I'm still waiting for my refund! DoorDash keeps emailing me the same email, to share how well they did in resolving this issue, DoorDash hasn't done anything fix the issue, except for emailing me over and over if I'VE FIXED THE ISSUE. And I keep answering I'm not the one who needs to fix this, DoorDash has to credit my credit card $**.**, I don't know why it's so diff. to understand.*If I was DoorDash I would not want anyone rating me!!!
Because I don't have a DoorDash acct.
I would like YOU to resolve this problem by refunding me the $**.** this charge was not authorized, I called DoorDash last mo, and gave them all the info they need, the date of the charge, the amount and the name and number of the credit card. This credit card is a new card I got it in May ****.
I'm not a customer and never have been and never will!!!
I tried calling you again at the same number I called last mo. ***-***-**** and now the recorder keeps repeating and can't get thru anymore.
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Customer service issue
Reported by GetHuman-femiav
Aug 6th, 2019 - 3 years ago
Not resolved
Seen by 35 customers so far
Similar issue to 16344 others
0 customers following this

Timeline

GetHuman-femiav started working on this issue
Aug 6th, 2019 2:36am
GetHuman-femiav indicated the issue is not fixed yet.
Aug 7th, 2019 7:31am
GetHuman-femiav indicated the issue is not fixed yet.
Aug 7th, 2019 2:27pm
GetHuman-femiav indicated the issue is not fixed yet.
Aug 9th, 2019 7:01am
GetHuman-femiav indicated the issue is not fixed yet.
Aug 9th, 2019 7:05am