I am a Dasher and the merchant did not include the customer’s gravy. The customer calle...

GetHuman-kweenbee's customer service issue with DoorDash from February 2019

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The issue in GetHuman-kweenbee's own words
I am a Dasher and the merchant did not include the customer’s gravy. The customer called me to go back and pick it up. (It was showing on the app and on the customer’s receipt.) When I went back to the merchant they told me it wasn’t included with the as part of the order and if she wants it she would have to pay for it. I waited about ** minutes to even get this order to deliver. This happens almost every time with this merchant. It is ridiculous and unacceptable! The merchant was*is Wife Saver in North Augusta, SC and the customer was Theresa.
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DoorDash

Customer service issue
Reported by GetHuman-kweenbee
Feb 16th, 2019 - 8 mons ago
I have an issue with DoorDash too
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Seen by 6 customers so far
Similar issue to 10446 others
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Timeline
GetHuman-kweenbee started working on this issue
Feb 16th 11:04pm
GetHuman-kweenbee shared this issue with others over email
Feb 16th 11:05pm