This isn't "fixed" so why do you indicate that on the right? This is A LOT to go through simply to get Doordash to do the right thing AND not lose all of my future business to their competitors. I didn't get the food. Refund me my money.

GetHuman2219121's customer service issue with DoorDash from February 2019

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The issue in GetHuman2219121's own words
I placed an order with Aloha Poke on Friday evening and after about ** minutes the driver called to say the restaurant never received my order because the system was down. I then went to doodash.com and the screen was blank. I want to be certain that I was not charged for the order.
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DoorDash

Customer service issue
Reported by GetHuman2219121
Feb 16th, 2019 - 8 mons ago
I have an issue with DoorDash too
Fixed
Seen by 5 customers so far
Similar issue to 10374 others
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Items needed
Email address on the account
Billing address
Name on the account
Timeline
GetHuman2219121 started working on this issue
Feb 16th 1:20am
GetHuman2219121 indicated the issue is not fixed yet.
Feb 17th 3:25am
GetHuman2219121 indicated the issue is not fixed yet.
Feb 17th 3:27am
GetHuman2219121 indicated the issue is not fixed yet.
Feb 17th 3:31am