I’ve been in the food service industry for over a decade, I’ve been a manager and I kno...

GetHuman-mahawkin's customer service issue with DoorDash from December 2018

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The issue in GetHuman-mahawkin's own words
I’ve been in the food service industry for over a decade, I’ve been a manager and I know how to perform adequate customer service. Why has my dasher rating consistently gone down???? I suspect it went down in the Hiram market because I’m black and that is a racist market but, I changed markets and saw it start to go back up but then, I randomly open the app and see it dropped down below *.*!!! If I get deactivated for doing everything right we gonna have problems. My fianc* dashes too with a *.** rating and he doesn’t have any experience!!! Please fix this before I make a fuss.
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DoorDash

Customer service issue
Reported by GetHuman-mahawkin
Dec 8th, 2018 - 5 mons ago
I have an issue with DoorDash too
Not resolved
Seen by 31 customers so far
Similar issue to 6466 others
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Timeline
GetHuman-mahawkin started working on this issue
Dec 8th, 2018 6:45pm
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Dec 8th, 2018 6:46pm