Our initial order never showed up. Doordash gave us a "credit" for the order (and stil...

GetHuman1711717's customer service issue with DoorDash from December 2018

6418 similar
1 following
Help with my DoorDash issue
First: share to improve GetHuman1711717's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1711717's next move: send an email to DoorDash.
Tap the button below to start an email to DoorDash- it's the best way to get support from them right now. We'll check later to make sure GetHuman1711717 got a response or help escalate.
Before contacting them, items GetHuman1711717 may need:
Email address on the account, Billing address, and Name on the account
The issue in GetHuman1711717's own words
Our initial order never showed up. Doordash gave us a "credit" for the order (and still charged our credit card), then used that credit to place the order again. So the end result was that we paid full price for a meal that arrived * hours late. We are requesting that our credit card be refunded for this meal, or at least that Doordash give us a credit for this meal that can be used in the future.
GetHuman1711717 did not yet indicate what DoorDash should do to make this right.
I have an issue with DoorDash too
How GetHuman1711717 fixed the problem
We are waiting for GetHuman1711717 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DoorDash's attention and get better help faster. Tap below to get started.
Having DoorDash issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1711717 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1711717
Dec 7th, 2018 - 5 mons ago
I have an issue with DoorDash too
Not resolved
Seen by 6 customers so far
Similar issue to 6418 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman1711717 started working on this issue
Dec 7th, 2018 6:21pm