I was waiting at a restaurant for over an hour because there was a mix up with the door...

GetHuman-kaydenwu's customer service issue with DoorDash from December 2018

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The issue in GetHuman-kaydenwu's own words
I was waiting at a restaurant for over an hour because there was a mix up with the door dash order. Whoever called in the order didn’t know the first item was only for lunch, so they had to call the customer to change the order and then call the restaurant back to place the new order. I was never notified of this change. I then am waiting for over an hour to receive the order!! Another dasher came in for the order and got his order within **-**minutes and left. ANOTHER person came in with a catering meal and got her ENTIRE order before I got mine!! Keep in mind these people came in **minutes AFTER ME. The restaurant even lied to DoorDash saying that the order was ready when it actually was not. They kept lying about it being almost ready. I waited there over an hour just for the order to be cancelled and received no payout. I would like a $** incentive please!!! And please remove this restaurant from my delivery app!
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Customer service issue
Reported by GetHuman-kaydenwu
Dec 4th, 2018 - 2 mons ago
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Seen by 2 customers so far
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GetHuman-kaydenwu started working on this issue
Dec 4th, 2018 5:49pm