I ordered food from Taco Bell and the app was not adding the food I wanted so I cancele...

GetHuman-kmschlin's customer service issue with DoorDash from December 2018

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The issue in GetHuman-kmschlin's own words
I ordered food from Taco Bell and the app was not adding the food I wanted so I canceled the order. DoorDash already took the money out of my account. I called customer service and she assured me the money was refunded. I’ve just looked at my account and the money has not been refunded. How long is this process going to take???? I loved this service when it started but now the app gets too glitchy ( I ordered the night before and it took * hours to get our food) your service fees are ridiculous and the wait for food is too long. If your customer service can fix this all is redeemed. Thank you.
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DoorDash

Customer service issue
Reported by GetHuman-kmschlin
Dec 3rd, 2018 - 2 mons ago
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GetHuman-kmschlin started working on this issue
Dec 3rd, 2018 3:54pm