I ordered my food @ * and it said it was to be delivered by ***. I had tracked the driv...

GetHuman-aazontek's customer service issue with DoorDash from December 2018

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The issue in GetHuman-aazontek's own words
I ordered my food @ * and it said it was to be delivered by ***. I had tracked the driver and he went the opposite way of the resturant (opposite as in he went ** minutes north from where he was instead of the ** minutes south where the resturant was). The resturant called me @ * to ask if I was still picking up my food and that it has been ready since ***. He didn’t pick up our food until *** and then didn’t get it delivered to me until ***. My husband had to devour his food in order to leave for work in time @ ***. The food was very cold and we had to heat it up in the microwave. I have never had a problem with DoorDash expect tonight. I am very disappointed and very upset with the service that was provided
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Customer service issue
Reported by GetHuman-aazontek
Dec 1st, 2018 - 6 mons ago
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Seen by 4 customers so far
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GetHuman-aazontek started working on this issue
Dec 1st, 2018 2:23am