This is about my Average (Cx) Customers Rating. I'm a Dasher and just to be fair about...

GetHuman1620356's customer service issue with DoorDash from November 2018

5713 similar
0 following
Help with my DoorDash issue
First: share to improve GetHuman1620356's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1620356's next move: send an email to DoorDash.
Tap the button below to start an email to DoorDash- it's the best way to get support from them right now. We'll check later to make sure GetHuman1620356 got a response or help escalate.
Before contacting them, items GetHuman1620356 may need:
Email address on the account, Billing address, and Name on the account
The issue in GetHuman1620356's own words
This is about my Average (Cx) Customers Rating. I'm a Dasher and just to be fair about this issue. I love to drive and deliver food. I had be delivering food for *** years. However , when every my rating is high I make more money faster. I also get more doubles and I noticed as time go on you get even triples or quadruples and sometimes the food will be a little late because you had more than one order to drop off. And that leads into bad customer ratings that was not your fault which was not in your control. Also you can just get a bad customer rating even if all the food is there. I think the questions that's being asked to the customer is not the right questions gear for the Dasher. the survey that the customer gets for their Dasher that brought them their food should be designed around how did the Dasher look was he clean did he have your food in the bag did he contact you when he arrived. Furthermore my rate is down terribly for I have no idea or no reason and if we're getting survey we should get some type of receipt of the survey so we'll know what to do better next time. I hope someone gets in touch with me about this issue so we can come together to solve it I think it would be a simple fix if we just change the survey around for our customers for can go accordingly to the drivers. are dashers are getting surveyed on things that's out of their control getting feedback about food being not prepared correctly we should be on the merchant not the Dasher. also my delivery skills is way better than a *.** and this is the only job I have so I'm going to take it seriously and not try to get any low ratings on any caliber because this is how I feed my family this is how I pay my bills this is how I live full-time. Please I'm begging you to fix my ratings.
GetHuman1620356 did not yet indicate what DoorDash should do to make this right.
I have an issue with DoorDash too
How GetHuman1620356 fixed the problem
We are waiting for GetHuman1620356 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DoorDash's attention and get better help faster. Tap below to get started.
Having DoorDash issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1620356 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1620356
Nov 25th, 2018 - 10 mons ago
I have an issue with DoorDash too
Not resolved
Seen by 5 customers so far
Similar issue to 5713 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1620356 started working on this issue
Nov 25th, 2018 4:39am