My very first order, I did an order at Wendy's restaurant. Time went by and everything...

GetHuman-siablo's customer service issue with DoorDash from November 2018

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The issue in GetHuman-siablo's own words
I am still trying to get my refund ... My very first order, I did an order at Wendy's restaurant. Time went by and everything was going good until I received a msg to call my dasher. I called and he said the restaurant was closed and I would receive a refund. I then received a msg stating I would receive a refund as well and an email also soon followed. A day or two later I received and email that I would not receive a refund because I didn't respond to the dasher. I have requested to receive my refund sevw al times now and have yet to receive it.
I want my refund
I have the emails showing I was suppose to receive a refund and msgs showing the same. I just want my money back.
I continued to use your services until this week despite not having my money refunded.
Tried to get this refund several times but I am met with hollow responses if any response at all.
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DoorDash

Refund
Customer service issue
Reported by GetHuman-siablo
Nov 15th, 2018 - 3 years ago
Fixed
Seen by 15 customers so far
Similar issue to 5236 others
0 customers following this
Items needed
Email address on the account
Billing address
Name on the account

Timeline

GetHuman-siablo started working on this issue
Nov 15th, 2018 12:04am
GetHuman-siablo indicated the issue is not fixed yet.
Nov 15th, 2018 5:32am
GetHuman-siablo indicated the issue is not fixed yet.
Nov 15th, 2018 5:33am
GetHuman-siablo indicated the issue is not fixed yet.
Nov 15th, 2018 5:41am
GetHuman-siablo indicated the issue is not fixed yet.
Nov 15th, 2018 5:44am
GetHuman-siablo indicated the issue is not fixed yet.
Nov 15th, 2018 5:50am
GetHuman-siablo indicated the issue is not fixed yet.
Nov 15th, 2018 5:51am
GetHuman-siablo indicated the issue is not fixed yet.
Nov 15th, 2018 5:52am