My name is Elizabeth Cruz and I am a driver. When I went to go pick up the recent order...
GetHuman1479212's customer service issue with DoorDash from November 2018
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The issue in GetHuman1479212's own words
My name is Elizabeth Cruz and I am a driver. When I went to go pick up the recent order, the restaurant said they were not doing takeout. I emailed the customer to let him know but I wasn’t sure what more I could do? I ended up having to say I could not accept the order but that’s not my fault yet it was counted against me and my ratings. I’d like this fixed and some guidance on what to do if a future similar incident occurs.
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