Hi I am a dasher. My account is saying I owe the balance of whatever money I've made be...

GetHuman-dawnafer's customer service issue with DoorDash from November 2018

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The issue in GetHuman-dawnafer's own words
Hi I am a dasher. My account is saying I owe the balance of whatever money I've made because I accepted more cash from customers than I made in a week? Ive made over $** so far. I don't understand how that can even happen. Customers pay through the app, how could I be getting that sort of money? Occasionally someone insists on tipping in cash because they don't trust that we really do receive ***% of the tip. That's usually $ *** and I always assure them that we do receive all of it and that it's best they tip through the doordash app.
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Customer service issue
Reported by GetHuman-dawnafer
Nov 3rd, 2018 - a mon ago
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GetHuman-dawnafer started working on this issue
Nov 3rd 12:04am