I received an order to my phone, on the way out of he house to go get the order, one o...

GetHuman-iamkeyvi's customer service issue with DoorDash from October 2018

4016 similar
0 following
Help with my DoorDash issue
First: share to improve GetHuman-iamkeyvi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-iamkeyvi's next move: send an email to DoorDash.
Tap the button below to start an email to DoorDash- it's the best way to get support from them right now. We'll check later to make sure GetHuman-iamkeyvi got a response or help escalate.
Before contacting them, items GetHuman-iamkeyvi may need:
Email address on the account, Billing address, and Name on the account
The issue in GetHuman-iamkeyvi's own words
I received an order to my phone, on the way out of he house to go get the order, one of your workers called me with an attitude asking me "why did you cancel the order" i said "I didn't cancel anything i just got the order" she said " Well it says you canceled it, so can you explain why?" i told her again " I didn't cancel anything" so she said ok and hung up, * minutes later she called me back asking the same questions and when i told her door dash works "Order comes to your phone, you accept it, then pick it up" and that I just accepted it, she got upset (Because she was wrong) canceled my order. I wasted gas going to pick up the order only for it to say canceled when i got there.
GetHuman-iamkeyvi did not yet indicate what DoorDash should do to make this right.
I have an issue with DoorDash too
How GetHuman-iamkeyvi fixed the problem
We are waiting for GetHuman-iamkeyvi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DoorDash's attention and get better help faster. Tap below to get started.
Having DoorDash issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DoorDash email you?
This email address isn't valid
Follow this issue
See how GetHuman-iamkeyvi fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-iamkeyvi
Oct 20th, 2018 - 3 mons ago
I have an issue with DoorDash too
Not resolved
Seen by 2 customers so far
Similar issue to 4016 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-iamkeyvi started working on this issue
Oct 20th, 2018 6:01pm