I received an order to my phone, on the way out of he house to go get the order, one o...

GetHuman-iamkeyvi's customer service issue with DoorDash from October 2018

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The issue in GetHuman-iamkeyvi's own words
I received an order to my phone, on the way out of he house to go get the order, one of your workers called me with an attitude asking me "why did you cancel the order" i said "I didn't cancel anything i just got the order" she said " Well it says you canceled it, so can you explain why?" i told her again " I didn't cancel anything" so she said ok and hung up, * minutes later she called me back asking the same questions and when i told her door dash works "Order comes to your phone, you accept it, then pick it up" and that I just accepted it, she got upset (Because she was wrong) canceled my order. I wasted gas going to pick up the order only for it to say canceled when i got there.
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DoorDash

Customer service issue
Reported by GetHuman-iamkeyvi
Oct 20th, 2018 - a mon ago
I have an issue with DoorDash too
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GetHuman-iamkeyvi started working on this issue
Oct 20th 6:01pm