I have * different things here. I am a dasher and every time I do a dash, my customer r...

GetHuman-pattynel's customer service issue with DoorDash from October 2018

2 views
 | 
3976 similar
 | 
0 following
Help with my DoorDash issue
First: share to improve GetHuman-pattynel's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pattynel's next move: send an email to DoorDash.
Tap the button below to start an email to DoorDash- it's the best way to get support from them right now. We'll check later to make sure GetHuman-pattynel got a response or help escalate.
Before contacting them, items GetHuman-pattynel may need:
Email address on the account, Billing address, and Name on the account
The issue in GetHuman-pattynel's own words
I have * different things here. I am a dasher and every time I do a dash, my customer rating goes down. I'm not understanding why. I'm usually ** to ** mins early on every order. The customers are really grateful and very happy. On Oct **th I delivered to the font desk, not even directly to customer, order was ** minutes early, yet my customer rating went down. I'm wondering if there is a glitch going on, that Is automatically lowering it, every time I dash. Also on Oct **th, I had an order come through, but as I went to restaurant another dasher picked it up. I contacted support, who said it would not affect my stats. But it did. Could you please check these for me. I am now afraid to dash as I don't want my stats to go lower. My phone number is ***-***-****. *Thank you,*Patty nelson
GetHuman-pattynel did not yet indicate what DoorDash should do to make this right.
I have an issue with DoorDash too
How GetHuman-pattynel fixed the problem
We are waiting for GetHuman-pattynel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DoorDash's attention and get better help faster. Tap below to get started.
Having DoorDash issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DoorDash email you?
This email address isn't valid
Follow this issue
See how GetHuman-pattynel fixes it.
This email address isn't valid

DoorDash

Customer service issue
Reported by GetHuman-pattynel
Oct 19th, 2018 - a mon ago
I have an issue with DoorDash too
Not resolved
Seen by 2 customers so far
Similar issue to 3976 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-pattynel started working on this issue
Oct 19th 9:00pm