The problem that I have is that I did not receive the extra weekend pay of $* during my...

GetHuman-baperez's customer service issue with DoorDash from October 2018

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The issue in GetHuman-baperez's own words
The problem that I have is that I did not receive the extra weekend pay of $* during my peak time shift and I accepted all the orders that I had which was * orders in total between the hours of *:**PM - *:**PM on a Friday. I probably did not get the extra pay because I received a text saying that I missed the delivery opportunity but I did end up completing the order. The day before I had dashed between *:**PM - *:**PM and I accepted and completed all orders I had which was * in total and I did received the extra delivery pay of $* for each order. Basically, I would like to get the $* extra weekend pay for each order I completed on Oct. ** which was * orders total. I can provide proof of screenshots of the message I received saying that I supposedly did not accept the order of the restaurant "New Krung Thai" but I did accept it and completed it and of all the orders I accepted and completed on Friday, Oct. ** and also proof of the extra delivery pay on the day I dashed.
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DoorDash

Customer service issue
Reported by GetHuman-baperez
Oct 13th, 2018 - a mon ago
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GetHuman-baperez started working on this issue
Oct 13th 5:30am