I’m a dasher who was sent to pick up an order that was already picked up by another dri...

GetHuman-papeashl's customer service issue with DoorDash from October 2018

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The issue in GetHuman-papeashl's own words
I’m a dasher who was sent to pick up an order that was already picked up by another driver. Because of this I had to back out of the order which dropped my rating. This is the *nd time this has happened to me and no one has fixed my rating. Please remove the two declines from my rating as they were both issues on YOUR END. Thank you. Please call me to verify you received this and were able to help. ***-***-*****Also it is very unfair that it used to be easy to talk to a live person to get help and I’ve spent over an hour trying to get a way to contact you guys. This is NOT an appropriate way to treat your workers. The help website is the worst thing I have ever seen. There is NOTHING helpful on there.
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DoorDash

Customer service issue
Reported by GetHuman-papeashl
Oct 12th, 2018 - 11d ago
I have an issue with DoorDash too
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Seen by 2 customers so far
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Timeline
GetHuman-papeashl started working on this issue
Oct 12th 9:51pm