Doordash is showing customers an earlier time for their order than what's showing on th...

GetHuman1127576's customer service issue with DoorDash from September 2018

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The issue in GetHuman1127576's own words
Doordash is showing customers an earlier time for their order than what's showing on the driving app. In other words, the app is showing people an incorrect time for their delivery in order to encourage spending money on their app. As a result, every order will arrive later than what's originally promised, but doordash hopes the customer will just blame it on the driver, who is just doing their job. This shady behavior has been brought up the support team half a dozen times with no solution. Doordash is blatantly lying to their customers on every single order.
GetHuman1127576 did not yet indicate what DoorDash should do to make this right.
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DoorDash

Customer service issue
Reported by GetHuman1127576
Sep 22nd, 2018 - 6 mons ago
I have an issue with DoorDash too
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Seen by 2 customers so far
Similar issue to 2952 others
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Timeline
GetHuman1127576 started working on this issue
Sep 22nd, 2018 1:40pm