This is the first negative experience I've ever had with a DoorDash driver. I wholehear...

GetHuman1149506's customer service issue with DoorDash from September 2018

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The issue in GetHuman1149506's own words
This is the first negative experience I've ever had with a DoorDash driver. I wholeheartedly welcome immigrants, but feel they should know how to communicate, and should understand GPS. My address is ** E **th St., Indianapolis, IN, *****. The driver (my phone app said Erica R, but the driver was male) called to tell me he was at the CVS Pharmacy at **** N. Meridian St., which is across the street from my address. He was agitated, and kept talking over me as I tried to explain where my building is, and how to get inside the lobby. I'm currently in a wheelchair as I recover from an injury, and I request on my orders that the driver take the elevator to my floor. With this in mind, I also feel as if I tip adequately enough. I stayed in communication with the driver as he rode the elevator to my floor, and thought he overreacted to the entire situation. He ranted about having to cross the street to get to the building, and practically demanded an extra tip. I told him I didn't have any cash on me, which was true.

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DoorDash

Customer service issue
Reported by GetHuman1149506
Sep 16th, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 2723 others
0 customers following this
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Email address on the account
Billing address
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Timeline

GetHuman1149506 started working on this issue
Sep 16th, 2018 12:54am

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