My account was hacked was hacked on August *th. I live in San Jose, CA but I was in Ita...

GetHuman-geofherb's customer service issue with DoorDash from September 2018

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The issue in GetHuman-geofherb's own words
My account was hacked was hacked on August *th. I live in San Jose, CA but I was in Italy at the time and I got a notification that a $**** order was on its way to LA. I immediately contacted support and after speaking with someone I got the order cancelled and refunded. I then lost service for a half hour. When I got service again I was notified that a $** order had been placed and delivered. I have emailed support many times, I have a support ********* however it's been over a month and I have not received any word on whats going on, I have not been refunded the charge and support will not return my emails. This is ridiculous, doordash stole $** from me and I can't get a hold of anyone to resolve the issue. At this point, returning the $** owed to me is the least doordash could do. **I will email, call and submit complaints everyday until this is resolved.

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DoorDash

Customer service issue
Reported by GetHuman-geofherb
Sep 14th, 2018 - 4 years ago
Not resolved
Seen by 31 customers so far
Similar issue to 2684 others
0 customers following this

Timeline

GetHuman-geofherb started working on this issue
Sep 14th, 2018 9:20pm