I would like my money back before I delete my doordash app. I ordered food and due to m...

GetHuman1040271's customer service issue with DoorDash from August 2018

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The issue in GetHuman1040271's own words
I would like my money back before I delete my doordash app. I ordered food and due to miscommunication and the Dashers card being declined I ended up having to go to the restaurant and get the correct order myself as food was forgotten in the order. The second dasher who brought our duplicate order was great and even explained to me what the problem was but it would have been better to not pay the up charge and just go order the food at the restaurant myself. The people at the restaurant were also super helpful and gave us our correct order since it was already fully made and there for us to grab. I will not be recommending this service to any one ever again and once my card is refunded the $**.** that I paid for my food and delivery I will be uninstall the app. Thank you.

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DoorDash

Customer service issue
Reported by GetHuman1040271
Aug 27th, 2018 - 3 years ago
Fixed
Seen by 20 customers so far
Similar issue to 2079 others
0 customers following this
Items needed
Email address on the account
Billing address
Name on the account

Timeline

GetHuman1040271 started working on this issue
Aug 27th, 2018 3:07am
GetHuman1040271 confirmed the issue is fixed. Hooray!
Aug 28th, 2018 4:13am
GetHuman1040271 confirmed the issue is fixed. Hooray!
Aug 28th, 2018 4:26am

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