Our order was placed at *:** pm for Velvet Cactus, it was supposed to arrive by *:** pm...

GetHuman-nolaplum's customer service issue with DoorDash from August 2018

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The issue in GetHuman-nolaplum's own words
Our order was placed at *:** pm for Velvet Cactus, it was supposed to arrive by *:** pm. It's now *:** pm and no update at all, dasher is not on the way. Tried to cancel order since it's so late and can't cancel order on their app. No phone number to call, nobody calls or texts with an update, no way to communicate with doordash at all - totally unprofessional and unacceptable. Do not plan to order from DoorDash again and will write reviews stating what happened, that customers have no way to contact the company, and cannot click the cancel order button on the screen.
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DoorDash

Customer service issue
Reported by GetHuman-nolaplum
Aug 26th, 2018 - 3 mons ago
I have an issue with DoorDash too
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Timeline
GetHuman-nolaplum started working on this issue
Aug 26th 2:19am